Trade Facilitation

In February 2017, the WTO Agreement on Trade Facilitation (TFA) entered into force. Integrity International Trade Consulting LLC partners with international organizations and the U.S. government providing technical assistance to developing country governments and the international trade community to implement TFA requirements.

IITC advises developing countries on the implementation of the World Trade Organization (WTO) Trade Facilitation Agreement (TFA) to facilitate lesser time and expense of trade.

We are currently providing technical assistance in Zambia, Ethiopia, and Guatemala that will help those countries ultimately expedite the movement of goods across borders in accordance with the TFA and facilitate legitimate trade.

The 5th episode to the series “Border Beat” hosted by TTEK Chief Services Officer, Brent Patten. Border Beat is a series of short videos discussing a wide range of Customs and Border modernization topics. The topic for episode 5 is on “Modern Customs Valuation”, with TTEK Customs Modernization Expert Kelli Thompson.

We are working with the Malawi Revenue Authority (MRA), the Ministry of Trade, Industry and Tourism (MTI), customs clearing agents’ associations, and local and international businesses, to introduce a new licensing framework for agents in Malawi complete with a training curriculum and exam.


Guatemalan Customs Modernization of Article 4 – Risk Management and Article 5 Post Clearance Audit of the Trade Facilitation Agreement with the U.S. Department Of Treasury Office of Technical Assistance

Ethiopian Customs Modernization Article – 12 Customs Cooperation of Trade developing a Basic Customs Course in Harmonized System (Classification), Customs Valuation, and Rules of Origin

Integrity International Trade Consulting (IITC) has partnered with the project, which is being led by the Global Alliance for Trade Facilitation and the Zambia Revenue Authority. IITC is advising, designing, and introducing new training, new examinations, and licensing procedures for customs clearing agents. Soon, agents will be able to access a professional training course that will help them further their knowledge and skills in facilitating fast clearance and transit of goods across Zambia’s borders.

Customs clearing agents are a vital for international trade. Investing in their professional development is part of Zambia’s mission to create a better business environment where trade can flourish, supporting inclusive economic growth.

The new licensing framework is a result of a fruitful public-private partnership. Government and businesses have worked hand in hand to agree on the new arrangements: examining the existing processes for obtaining a custom broker license, assessing existing gaps, and studying international best practices. As part of a knowledge exchange organised by the Alliance, a delegation of Zambian project partners spent a week in the United States exploring the role of their counterparts in the U.S. and identifying best practices that would inform the design of the new licensing framework in Zambia.

The IITC and the project team is now working on finalising the training curriculum and the examination, due to be rolled out in summer 2020. The training course will be delivered by qualified trainers and will combine practical, hands-on training with e-learning. A scholarship fund will be available to support agents with the costs involved. After completing the course, candidates will sit an exam to demonstrate their proficiency.

Well-trained customs clearing agents will play a vital role in ensuring that goods keep moving smoothly across Zambia’s borders, reducing physical inspections and errors in classification, origin or valuation to a minimum. It is hoped that the opportunity for professional development will also help to make customs clearing an attractive profession to the next generation of Zambian graduates.